Question:   I lost my refund check. How do I get a new one?

Answer:   If you have lost your refund check, there are several options available to initiate a refund trace on your behalf.

• You can go to the “ Where’s my Refund” system available through www.irs.gov and request assistance.
• You can call the IRS toll-free at 800-829-1954 and either use the automated system or speak with an agent.
• If you filed a Married Filing Joint return, you cannot initiate a trace using the automated system, but the IRS will issue you a Form 3911 (PDF), Taxpayer Statement Regarding Refund, to get the process started.

If your refund check has been cashed, Financial Management Service (FMS) can provide you with a claim package that includes a copy of the check. FMS will review your claim and the signature on the cancelled check before determining whether another refund can be issued to you. FMS review can take up to six weeks to complete.